Tuesday, April 28, 2026
Image: Paul Kearley
Opinion/ColumnWalk the Talk with Paul Kearley

The Conversation I Almost Didn’t Have

Small conversations sometimes create the biggest shifts

by Paul Kearley


Paul Kearley works with organizations in solving their leadership and management effectiveness crises. Image: supplied

I saw the email… and let it sit.

Subject line: “Quick chat?”

Two simple words. But I knew what it meant.

There had been tension for weeks. Short replies. Missed eye contact. A meeting where something just felt… off. Nothing obvious. Nothing you could point to. Just enough to create distance.

And I’ve learned… distance has a way of growing if you leave it alone.

I leaned back in my chair and stared out the window.

“Maybe it’ll resolve itself.” “Maybe I’m overthinking it.” “Maybe it’s not worth stirring things up.”

I’ve said those words before.

Years ago, I avoided a conversation just like this. Waited too long. Let assumptions build. Watched a good relationship quietly drift apart.

No argument. No closure. Just silence where trust used to be.

That one stayed with me.

I looked back at the screen.

“Quick chat?”

I took a breath… and hit reply.

“Absolutely. When works for you?”

We met later that afternoon.

It started the way those conversations usually do—awkward. Careful. A bit of circling. Both of us choosing our words like we were walking on thin ice.

And then I made a decision.

Instead of defending… Instead of explaining… Instead of getting ready for what I was going to say next…

I asked a simple question.

“Can I check something with you? I’ve felt a bit of distance lately, and I want to make sure I haven’t missed something important.”

That was it.

Not perfect. Not polished. Just honest.

There was a pause.

Then a breath.

And just like that… something shifted.

What followed wasn’t dramatic. No raised voices. No big moment.

Just clarity.

A misunderstanding from a meeting. An assumption that had gone unchecked. A bit of frustration… neither of us had really known how to bring up.

Fifteen minutes later, things felt different.

Not just the issue—the relationship.

There was ease again. A bit of laughter. A sense that we were back on track.

Later that evening, I sat in my car for a minute before heading inside.

I thought about how close I came to ignoring that email.

How easy it would have been to delay… to justify… to avoid.

And how different things might have turned out if I had.

I smiled to myself.

We often think leadership shows up in the big moments.

Big decisions. Big speeches. Big wins.

But more often… it shows up in the quiet ones.

The conversation you don’t want to have. The question you’re not quite sure how to ask. The moment where you choose courage over comfort.

Because I’ve learned this much…

The conversations we avoid don’t disappear. They just wait.

And sometimes…

The smallest conversations create the biggest shifts.