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MLS Policy Director Joanna Hazeldon received several pointed questions from Accessiblility Committee chair Jamaal Myers on June 15, 2026. Image: YouTube
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Myers demands answers at Accessible Committee

Toronto has only 84 on-demand Wheelchair Accessible Vehicles

Update: this story was originally posted June 19, 2026 as video clips only. It was updated on June 25 with text and updates from X. Link to the full Accessible Committee meeting is at the bottom of this post.

Clip of Councillor Jamaal Myers asking MLS staff hard questions: “We’ve addressed these questions several times before, and I do not know why you do not have answers.” Video: YouTube

Municipal Licensing and Standards (MLS) staff evading questions about the actual number of Wheelchair Accessible Vehicles (WAVs) at Toronto’s June 15th Accessible Committee meeting were pressed for answers by frustrated Chair, Councillor Jamaal Myers.

“Why don’t you know that number? We have asked for this information before,” Myers snapped at one point.

“There’s only five or six taxi companies in the city, you could call them to ask. You could just you request the information, I’m sure they give it to you in terms of just figuring out one just how many are available in total and whether or not we know how many are available on any given day,” he suggested to Director of Policy Joanna Hazeldon.

“There is nothing stopping you, you don’t need a by-law change, you could do that tomorrow,” Myers pointed out.

“We have had several meetings about this, multiple meetings, which is why I am perplexed. Why am I not getting the answer from MLS?”

Beck Taxi Operations Manager Kristine Hubbard is considering filing a complaint with Ontario’s Ombudsman over the fact that staff appear to be blatantly lying to Councillors.

“They have the WAV numbers,” Hubbard told Taxi News. “They published them on their website. All of the numbers in my presentation, I took from the web site staff published. How can they tell Councillors they do not know the numbers?”

Hubbard has posted an exhaustive series of tweets on X containing video clips and questions about the failures on the WAV file which she has been asking for several years.

View the full Committee meeting here:

Toronto has known for years that its fleet of Accessible on-demand Taxis would be decimated when Wheelchair Accessble Vehicles aged out on March 31, 2026. Image: Taxi News Data: City of Toronto https://www.toronto.ca/data/mls/ssc/V00.html